Cancel/Reschedule Policy

What if I need to cancel? ❌

• We require being notified at least 36 hours before your bonfire date/time to cancel the request and provide a refund or a reschedule.
• We typically monitor the weather on a daily basis and will often attempt to reach out to you and reschedule if it looks like weather will become an issue.
• Should you contact us within the aforementioned time frame, we can provide a refund (minus our transaction fee of 8%) or a reschedule.
• All cancellations will incur a refund transaction fee of 8%.
• Same day cancellations and/or no-shows do not receive a refund or a reschedule.
• The town of Dewey Beach reserves the right to cancel all bonfires due to weather/wind.

What if I need to reschedule?

We can accommodate rescheduling, however we can not always guarantee the street/time/date you originally booked. We work off the scheduling availability provided by the Town of Dewey Beach, so if that requested street/time/date are already scheduled, we will work with you to find the best solution. We can often easily change the date/time for a confirmed booking, but we do not have the ability to change the location of a bonfire without cancelling and rebooking.

What if there is bad weather? ⛈️

In the event of rain or bad weather, we are happy to offer a refund or a reschedule should you contact us within the aforementioned time frame (36 hours prior to your bonfire).

If you decide to proceed with your Bonfire despite an "iffy" forecast and it ends up raining, we will not be able to offer you a refund or a reschedule. This is because we would have already provided our services to you!

The town of Dewey Beach reserves the right cancel bonfires for weather and wind concerns.